some things I will never understand

A few years ago I went to the Post Office to buy some stamps. I wanted to use a credit card because as we all know I NEVER carry cash. My Nana once gave me $20 dollars in small bills to keep in my glove box in case I got stuck somewhere but I never have any cash in my wallet. Ryan yells at me for that all the time. So anyway, I go to use the credit card and the wonderful postal worker tells me I can not use the card because on the signature line I had written "Ask for ID" (I am big into not being a poor sucker of identity theft) So I explain to her all she has to do is look at my ID and see that I am the card holder. She continues to be dumb and says I can't use the card. So I pull out another card which is unsigned. I asked if I can use that and she said as long as it's signed. So I signed the card in front of her and she allowed me to use it. I never fully understood that because anyone could have taken my card signed my name and used it, but she wouldn't let me use the card that said "Ask for ID" when I could prove it was my card. STUPID!
So today I went to the hospital so I could pay my bill from childbirth...I know I know almost 4 months since I had her but I like to take my time doing things esp. if it means having to give away some of my money. I am cheap and if it's a significant amount of money I don't like seeing my bank account go down, I only like for it to go up. So I asked for itemized statements a while back and was told that I can not ask for them over the phone I would have to go to the hospital and ask for them.
I work on the ass other end of the planet compared to the hospital. For me to go there during "normal business hours" is virtually impossible. It would take me an hour to get there and back and I don't have time for that stuff. So I go today and request the statement before I pay the bill. She tells me I will have to fill out a form and come back in 24 to 48 hours to pick it up. She could not tell me if it would be 24 or 48 hours but it would be sometime in that time frame. So I again don't have time for that crap. I just paid the bill.
Not before I went Mad Dog Jr. on her (my Mom is the original Mad Dog). I asked how she expects anyone to actually pay a bill when the won't give out statements without a two day grace period and when they won't send them in the mail. Makes no sense to me. So I fill out the form requesting the statement in the mail just so I have it.
The form says list services rendered on the date of the bill in question....if I know what services were rendered I wouldn't be asking for the bill. So I tell the woman that I don't know what was done. She looks me up in the computer and tells me what the itemized bill says but again she can't print it up for 24-48 hours.
Great Country America. Our health system is wonderful! (so is our postal service)